Undernormal conditions, most people tend to see what they want to see, hear what theywant to hear, and do what they want to do; in conflicts, their positionsbecome even more rigid and fixed.

All faults may be forgiven of him who has perfect candour

We thought, because we had power, we had wisdom.

Conflictisn't negative, it just is.

Peoplewho are too concerned with how well they are doing will be less successfuland feel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation,or between extrinsic and intrinsic motivation…

You're ina much better position to talk with people when they approach you than whenyou approach them.

Marriagemeans expectations and expectations mean conflict.

He who asks questions cannot avoid the answers.

Thegalleries are full of critics. They play no ball, they fight no fights. Theymake no mistakes because they attempt nothing. Down in the arena are thedoers. They make mistakes because they try many things. The man who makes nomistakes lacks boldness and

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

There is a foolish corner in the brain of wisest man.

Creation is only the projection into form of that which already exists.