The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

Humoris the affectionate communication of insight.

You gotto be very careful if you don't know where you're going, because you mightnot get there.

Treat peopleas if they were what they ought to be and you help them to become what theyare capable of being.

Maturityis the capacity to endure uncertainty.

This creative man, who in his own selfish affairs is a coward to the backbone, will fight for an idea like a hero.

There's no point in arguing with partisan supporters. Their views are their identity.Nothing you can tell the most phlegmatic follower.

Theonly difference between stumbling blocks and stepping stones is the way inwhich we use them.

Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.

We ownalmost all our knowledge not to those who have agreed but to those who havediffered.

When makinga decision of minor importance, I have always found it advantageous toconsider all the pros and cons. In vital matters, however, such as the choiceof a mate or a profession, the decision should come from the unconscious,from somewhere within ou

Adversity introduces a man to himself.