You cannot truly listen to anyone and do anything else at the same time.

The man who opts for revenge should dig two graves.

Throughconflict we get to unity.

A mistake in judgement isn't fatal, but too much anxiety about judgement is.

What isthe shortest word in the English language that contains the letters: abcdef? Answer: feedback. Don't forget that feedback isone of the essential elements of good communication.

The most successful man in the life is the man who has the best information.

We mustbe part of the general staff at the inception, rather than the ambulancedrivers at the bitter end.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Without dialogue there is no communication, without communication there is no true education.

To ease another's heartache is to forget one's own.

Trust no one unless you have eaten much salt with him.

The ruler proclaims the good news himself; he sends the servants out to announce the bad news.