The hearthas arguments with which the logic of mind is not acquainted.

Takeyour life into your own hands, and what happens? A terrible thing, no one toblame.

Themost dramatic conflicts are perhaps, those that take place not between menbut between a man and himselfwhere the arena of conflict is a solitary mind.

Icannot divine how it happens that the man who knows the least is the mostargumentative.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Frustration is commonly the difference between what you would like to be and what you are willing to become what you would like to be.

All excellent things are as difficult as they are rare

We donot have to agree; we do need to understand.

Power comes from sincere service

Be notdisturbed at being misunderstood; be disturbed at not understanding.

Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.

Themore adaptability exists for a given kind of decision, the less risky it isto make plans for the future, and therefore the more likely it is that morepeople will make more plans in such areas.