The true test of intelligence is not how much people know how to do, but how they behave when they don't know what to do.

He whois unable to dance says the yard is stony.

Skill inthe art of communication is crucial to a leader's success. He can accomplishnothing unless he can communicate effectively.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

Conflictis inevitable, but combat is optional.

If you would know what nobody knows, read what everybody reads just after one year afterwards.

Theultimate test of a relationship is to disagree but hold hands.

Peoplewho can't admit they are part of the problem, will never be part of itssolution.

One whodoes not look ahead remains behind.

A foolshows his annoyance at once, but a prudent man overlooks an insult.

Snap judgment has a way of becoming unfastened.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They