Grantgraciously what you cannot refuse safely and conciliate those you cannotconquer.

Girls .. . were allowed to play in the house . . . and boys were sent outdoors. . .Boys ran around in the yard with toy guns going kksshh-kksshh,fighting wars for made-up reasons and arguing about whowas dead, while girls stayed inside and played with dol

The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.

Sometimesone pays most for the things one gets for nothing.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Half of the harm that is done in this world is due to people who want to feel important

Prejudice is a disease characterised by hardening of categories.

Makesure you leave some fat for the other side.

When aman says that he approves something in principle, it means he hasn't theslightest intention of putting it in practice.

Necessity truns lion into fox.

He whohurries cannot walk with dignity.

Fanaticism is the false fire of an overheated mind.