Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

A wise man has great power, and a man of knowledgeincreases strength.

We donot have to agree; we do need to understand.

Almost all of our relationships begin and most of them continue as forms of mutual exploitation, a mental or physical barter, to be terminated when one or both parties run out of goods.

The cliche that education never ends virtually ensures that it does'nt begin.

Do not wrong or hate your neighbor for it is not hethat you wrong but yourself.

A goodpreparation takes longer than the delivery.

A newbroom sweeps clean, but an old broom knows the corners.

Communicationis a skill that you can learn. It's like riding a bicycle or typing. Ifyou're willing to work at it, you can rapidly improve the quality of everypart of your life.

It is atrick among the dishonest to offer sacrifices that are not needed,or not possible, to avoid making those that are required.

How should the lamb negotiate with the lion.

Evil alone has oil for every wheel