If anenemy is annoying you by playing well, consider adopting his strategy.

Am Inot destroying my enemies when I make friends of them?

It isnot necessary to understand things in order to argue about them.

I have learned through bitter experience the one supremelesson to conserve my anger, and as heat conserved is transmitted into energy,even so our anger controlled can be transmitted into a power that can movethe world.

Embracingconflict can become a joy when we know that irritation and frustration canlead to growth and fascination.

Standingin the middle of the road is very dangerous; you get knocked down by thetraffic from both sides.

Conflictinvolves incompatible behaviors rather thancompetitive goals.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

The spokenword belongs half to him who speaks, and half to him who listens.

Anounce of mediation is worth a pound of arbitration and a ton of litigation!

Treat peopleas if they were what they ought to be and you help them to become what theyare capable of being.

Words are, of course, the most powerful drug used by mankind.