Anyonewho conducts an argument by appealing to authority is not using his intelligence,just his memory.

Cheat me in the price but not in the goods i purchase.

Therecan be no doubt that the average man blames much more than he praises. Hisinstinct is to blame. If he is satisfied he says nothing; if he is not, hemost illogically kicks up a row.

To err is human; to forgive is divine pathway

Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.

Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

Livingwith integrity means: not settling for less than what you know you deserve inyour relationships. Asking for what you want and need from others. Speakingyour truth, even though it might create conflict or tension. Behaving in waysthat are in harmony

Amarriage without conflicts is almost as inconceivable as a nation without crises.

A round egg can be made square according to how you cut it; words would be harsh according to how you speak them.

If wemanage conflict constructively, we harness its energy for creativity and development.

Sparrows who emulate peacocks are likely to break a thigh.

One ofthe lessons of history is that nothing is often a good thing to do and alwaysa clever thing to say.