Bestill when you have nothing to say; when genuine passion moves you, say whatyou've got to say, and say it hot.

Maturityis the capacity to endure uncertainty.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Almost all of our relationships begin and most of them continue as forms of mutual exploitation, a mental or physical barter, to be terminated when one or both parties run out of goods.

I’mwillin’ for any solution — religious, political. I’m not going to keepofferin’ to negotiate so much because they turn us down each time. Itindicates a weakness on our part.

Bekind, for everyone you meet is fighting a hard battle.

If twopeople on the same job agree all the time, then one is useless. If theydisagree all the time, then both are useless.

Only few men think, but all have opinions.

When your work speaks for itself,don't interrupt.

Nature arms each man with some faculty which enables himto do easily some feat impossible to any other.

In anyfree society, the conflict between social conformity and individual libertyis permanent, unresolvable, and necessary.

Duringa negotiation, it would be wise not to take anything personally. If you leavepersonalities out of it, you will be able to see opportunities moreobjectively.