Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

It'sgood to shut up sometimes.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Most people suspended their judgement till somebody else has expressed his own and then they respect it.

Little things console us because little things afflict us.

Livingwith integrity means: not settling for less than what you know you deserve inyour relationships. Asking for what you want and need from others. Speakingyour truth, even though it might create conflict or tension. Behaving in waysthat are in harmony

Habit: the shackles of the free

Negotiatingmeans getting the best of your opponent.

The possession of power over others in inherently destructiveboth to the possessor of the power and to those over whom it is exercised.

Thehardest step is over the threshold.

One must be poor to know the luxury of giving.

Bring ideas in and treat them royally,for one of them may be the king.