Experience keeps a dear school, but tools will learn in no other.

I'm nota combative person. My long experience has taught me to resolve conflict byraising the issues before I or others burn their boats.

Dig a well before you are thirsty.

Informationis a negotiator's greatest weapon.

Peacecan not be kept by force. It can only be won, through understanding. Ourlonging for understandingis Eternal.

No onecan persuade another to change. Each of us guards a gate of change that canonly be opened from the inside. We cannot open the gate of another, either byargument or emotional appeal.

The cliche that education never ends virtually ensures that it does'nt begin.

Adversity attracts the man of character. He seeks out the better joy, responsibility.

Step after step the ladder is ascended

History is the witness of the times, the light of truth.

If at first you do succeed, try, try not to be a bore

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges