Usesoft words and hard arguments.

Never trust the advice of a man in difficulties.

Zeal is fit only for wise men but is found mostly infools.

It seemed rather incongruous that in a society of super sophisticatedcommunication, we often suffer from a shortage of listeners.

Fourthings come not back: the spoken word, the spent arrow, the past life, and theneglected opportunity.

The liberty of the individual must be thus far limited: He must not make himself a nuisance to other people.

True, Heavenprohibits certain pleasures; but one can generally negotiate a compromise.

A good conscience is the best divinity.

Before youbuild a better mousetrap, make sure you have some mice out there.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

A wise man will make more opportunities than he finds.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges