If youare planning on doing business with someone again, don't be too tough in thenegotiations. If you're going to skin a cat, don't keep it as a house cat.
Thoroughnesscharacterizes all successful men. Genius is the art of taking infinite pains.All great achievement has been characterized by extreme care, infinitepainstaking, even to the minutest detail.
Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.
