Neverdoubt that a small group of thoughtful, committed people can change theworld. Indeed, it's the only thing that ever has.

You make a mountain of a mole-hill.

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

Conflictlies at the core of innovation.

History repeats itself. that's one of the things wrong with history

It's notthe size of the dog in the fight, it's the size of the fight in the dog.

Faith is continuation of reason.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

Far better to think historically, to remember the lessonsof the past. Thus, far better to conceive of power as consisting in part ofthe knowledge of when not to use all the power you have. Far better to be onewho knows that if you reserve the power not to

Never answer a letter while you are angry.

The hand of liberality is stronger than the arm of power.

Books without the knowledge of life are useless.