Wheneveryou're in conflict with someone, there is one factor that can make thedifference between damaging your relationship and deepening it. That factoris attitude.

Silence, along with modesty, is a great aid to conversation.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

Themost important trip you may take in life is meeting people half way.

Nature arms each man with some faculty which enables himto do easily some feat impossible to any other.

A round egg can be made square according to how you cut it; words would be harsh according to how you speak them.

It's more shameful to mistrust one's friends than to be deceived by them.

As longas you keep a person down, some part of you has to be down there to hold himdown, so it means you cannot soar as you otherwise might.

The greatest job of teachers is to cultivate talent until it ripens for the public to reap its bounty.

you cannot establish sound security on borrowed money

A status symbol is an instrument you clash when you want someone to know you are there.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.