Malice drinketh its own poison.

The great advantage of a hotel is that it's a refuge from home life.

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

Nevermistake silence for agreement.

Wheneveryou're in conflict with someone, there is one factor that can make thedifference between damaging your relationship and deepening it. That factoris attitude.

Democracy is the art of disciplining onself, so that one need not be disciplined by others.

Aquarrel is like buttermilk: once it's out of the churn, the more you shake it,the more sour it grows.

If you truly want honesty, don't ask questions you don't really want the answer to.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

No one is free who does not Lord over himself.

Nothing astonishes men so much as common sense and plain dealing.

Commonsense in an uncommon degree is what the world calls wisdom.