Communicationis not only the essence of being human, but also a vital property of life.

Patience is bitter, but its fruit is sweet.

Goodcommunication is as stimulating as black coffee, and just as hard to sleepafter.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Don't throwout the baby with the bath water.

We judge others by their behavior. We judge ourselves byour intentions.

Non-cooperationis a measure of discipline and sacrifice, and it demands respect for theopposite views.

Every child is an artist. The problem is how to remain an artist once he grows up.

We have, I fear, confused power with greatness.

You grow up the day you have first real laugh - at yourself

I hope our wisdom will grow with our power, and teach us,that the less we use our power the greater it will be.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.