When indoubt, ask. When not in doubt, ask. If you are not in doubt, you may bekidding yourself.

If you are standing upright, don't worry if your shadow is crooked.

It's notthe will to win, but the will to prepare to win that makes the difference.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Before following a leader, it's wise to see if he's headed in the right direction.

It'sgood to shut up sometimes.

Men are mortal, but ideas are immortal.

Failureto prepare is preparing to fail.

A school should be the most beautiful place in every town- so beautiful tht the punishment for undutiful children should be that they be debarred from going to school the following day.

Goodcommunication is as stimulating as black coffee, and just as hard to sleepafter.

Ourlives are not dependent on whether or not we have conflict. It is what we dowith conflict that makes the difference.

Power can be taken, but not given. The process of thetaking is empowerment in itself.