Thegalleries are full of critics. They play no ball, they fight no fights. Theymake no mistakes because they attempt nothing. Down in the arena are thedoers. They make mistakes because they try many things. The man who makes nomistakes lacks boldness and

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

Thefirst principle of contract negotiation is don'tremind them of what you did in the past; tell them what you're going to do inthe future.

When our hearts are empty, we collect things.

Don't beafraid of opposition. Remember, a kite rises against, not with, the wind.

Children are like wet cement. Whatever falls on them makes an impression.

There'sno point in arguing with partisan supporters. Their views are their identity.Nothing you can tell the most phlegmatic follower.

Peoplewho are too concerned with how well they are doing will be less successfuland feel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation,or between extrinsic and intrinsic motivation…

Who can say more than rich praise, that you alone are you?

Those who trust us educate us.

Thedifficult part in an argument is not to defend one's opinion, but rather toknow it.

Conflictbuilds character. Crisis defines it.