Embracingconflict can become a joy when we know that irritation and frustration canlead to growth and fascination.

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

The ability to speak eloquently is not to be confused with having something tosay.

To be simple is the best thing in the world; to be modest is the next best thing. I am not so sure about being quiet.

If youcould kick the person in the pants responsible for most of your trouble, youwouldn't sit for a month.

Kindness is never wasted. If it has no effect on the recepient, at least it benefits the bestower.

It doesnot do to leave a Dragon out of your calculations, if you live near him.

Nature gave women too much power; the law gives them too little.

I have learned through bitter experience the one supremelesson to conserve my anger, and as heat conserved is transmitted into energy,even so our anger controlled can be transmitted into a power that can movethe world.

A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out

Ifyou wish to make a man your enemy, tell him simply, 'You are wrong.' Thismethod works every time.

Speak when you are angry and you will make the best speech you will ever regret.