Whenthere is no enemy within, the enemies outside cannot hurt you.

Far better to think historically, to remember the lessonsof the past. Thus, far better to conceive of power as consisting in part ofthe knowledge of when not to use all the power you have. Far better to be onewho knows that if you reserve the power not to

Expreince never helps us avoid doing something foolish; it merely prevents us from enjoying it.

You're ina much better position to talk with people when they approach you than whenyou approach them.

We think too small. Like the frog at the bottom of the well. He thinks the sky is only as big as the top of the well. If he surfaced, he would have an entirely different view.

What isthe shortest word in the English language that contains the letters: abcdef? Answer: feedback. Don't forget that feedback isone of the essential elements of good communication.

Communicationis a skill that you can learn. It's like riding a bicycle or typing. Ifyou're willing to work at it, you can rapidly improve the quality of everypart of your life.

Don'tstand by the water and long for fish; go home and weave a net.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Our patience will achieve more than our force.

Conflictis inevitable, but combat is optional.

Flatteryis the infantry of negotiation.