Toeffectively communicate, we must realize that we are all different in the waywe perceive the world and use this understanding as a guide to ourcommunication with others.
The mostdramatic conflicts are perhaps, those that take place not between men butbetween a man and himself where the arena of conflict is a solitary mind.
You only have power over people so long as you don't takeeverything away from them. But when you've robbed a man of everything he's nolonger in your power he's free again.
A goodmanager doesn't try to eliminate conflict; he tries to keep it from wastingthe energies of his people. If you're the boss and your people fight youopenly when they think that you are wrong that's healthy.
