Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.
Ifthere is any great secret of success in life, it lies in the ability to putyourself in the other person’s place and to see things from his point of view as well as your own.
The most exquisite paradox… as soon as you give itall up, you can have it all. As long as you want power, you can't have it.The minute you don't want power, you'll have more than you ever dreamedpossible.
