Conflictinvolves incompatible behaviors rather thancompetitive goals.

One person with a belief is a social power equal to nintynine who have only interest.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

Words are, of course, the most powerful drug used by mankind.

Conflictcan destroy a team which hasn't spent time learning to deal with it.

Changemeans movement. Movement means friction. Only in the frictionless vacuum of anonexistent abstract world can movement or change occur without that abrasivefriction of conflict.

Onemight as well try to ride two horses moving in different directions, as totry to maintain in equal force two opposing or contradictory sets of desires.

Communicationis not only the essence of being human, but also a vital property of life.

Thetime to repair the roof is when the sun is shining.

A half truth is a whole lie.

A man'sconversation is the mirror of his thoughts.

Humour is emotional chaos remembered in tranquility.