Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Communicationis a skill that you can learn. It's like riding a bicycle or typing. Ifyou're willing to work at it, you can rapidly improve the quality of everypart of your life.

What sunshine is to flowers, smiles are to humanity.

Whenanger comes, wisdom goes.

Power corrupts. Absolute power is kind of neat.

My Strength is made perfect in weakness

Consistency is the hobgoblin of little minds.

Every man has the right to feel that "Because of me was the world created".

The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.

Letevery eye negotiate for itself, and trust no agent.

you cannot establish sound security on borrowed money

A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out