Embracingconflict can become a joy when we know that irritation and frustration canlead to growth and fascination.

Conduct is wise or foolish only in reference to its results.

Whenyou cannot make up your mind which of two evenly balanced courses of actionyou should take choose the bolder.

If a man speaks or acts with pure thought, happiness follows him like a shadow that never leaves him

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Listening,not imitation, may be the sincerest form of flattery.

There is sweet joy that comes to us that comes to us after sorrow.

There'sno point in arguing with partisan supporters. Their views are their identity.Nothing you can tell the most phlegmatic follower.

Politicians are the same all over. They promise to build a bridge even where there is no river.

Listening,not imitation, may be the sincerest form of flattery.

Themost important single ingredient in the formula of success is knowing how toget along with people.