Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

No one is rich enough to do without neighbour.

Am Inot destroying my enemies when I make friends of them?

The basic building block of good communications is the feeling that every humanbeing is unique and of value.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

Every kind of peaceful cooperation among men is primarilybased on mutual trust and only secondarily on institutions such as courts ofjustice and police.

It's better to light one candle than to curse the darkness.

People who fight with fire usually end up with ashes.

The function of genius is to furnish cretins with ideas twenty year later.

The pessimistsees difficulty in every opportunity. The optimist sees opportunity in everydifficulty.

Nobody everforgets where he buried the hatchet.

To exaggrerate is to weaken.