Whenyou plant lettuce, if it does not grow well, you don't blame the lettuce. Youlook for reasons it is not doing well. It may need fertilizer, or more water,or less sun. You never blame the lettuce. Yet if we have problems with ourfriends or our family,

Failingto plan is planning to fail.

Laughter is the sun that drives winter from the human face.

It'sgood to shut up sometimes.

To like and dislike the same thing, that is, indeed, friendship.

The split in you is clear. There is a part of you that knows what it shoulddo, and a part that does what it feels like doing.

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

If Ishould ever be captured, I want no negotiation—andif I should request a negotiation from captivity they should consider that asign of duress.

Not everything that is faced can be changed. But nothing can be changed until it is faced.

It isnot necessary to understand things in order to argue about them.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

If youcould kick the person in the pants responsible for most of your trouble, youwouldn't sit for a month.