A goodmanager doesn't try to eliminate conflict; he tries to keep it from wastingthe energies of his people. If you're the boss and your people fight youopenly when they think that you are wrong that's healthy.

Conflictis inevitable, but combat is optional.

I liketo listen. I have learned a great deal from listening carefully. Most peoplenever listen.

Thefirst principle of contract negotiation is don'tremind them of what you did in the past; tell them what you're going to do inthe future.

The "RESULT OF ANGER" is more painful than the "REASON OF ANGER". - "M.K.Gandhi"--

Thetruth is that our finest moments are most likely to occur when we are feelingdeeply uncomfortable, unhappy, or unfulfilled. For it is only in suchmoments, propelled by our discomfort, that we are likely to step out of ourruts and start searching for di

Humor is the affectionate communication of insight.

Whatlies behind you and what lies in front of you, pales in comparison to whatlies inside of you.

Even a fish wouldn't get into trouble if it kept its mouth shut.

We thought, because we had power, we had wisdom.

I'mjust preparing my impromptu remarks.

When aman says that he approves something in principle, it means he hasn't theslightest intention of putting it in practice.