Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

To beprepared is half the victory.

All thingsat first appear difficult.

In God we trust; all others pay cash.

The Natural flights of Human mind are not from Pleasure to pleasure, but from hope to hope.

Communicationis a skill that you can learn. It's like riding a bicycle or typing. Ifyou're willing to work at it, you can rapidly improve the quality of everypart of your life.

Whoever does not know the truth is ignorant, but the one who knows the truth but denies is a criminal

What isthe shortest word in the English language that contains the letters: abcdef? Answer: feedback. Don't forget that feedback isone of the essential elements of good communication.

Compromise.Such an adjustment of conflicting interests as gives each adversary thesatisfaction of thinking he has got what he ought not to have, and isdeprived of nothing except what was justly his due.

Treatpeople as if they were, what they ought to be andyou help them become what they are capable of being.

Aquarrel is like buttermilk: once it's out of the churn, the more you shake it,the more sour it grows.

If your mouth turns into a knife, it will cut off yourlips.