A good listener is not only popular everywhere, but after while he gets to know something.

We mustbe part of the general staff at the inception, rather than the ambulancedrivers at the bitter end.

Conflictlies at the core of innovation.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

Itmatters not whether you win or lose; what matters is whether I win or lose.

Therecan be no doubt that the average man blames much more than he praises. Hisinstinct is to blame. If he is satisfied he says nothing; if he is not, hemost illogically kicks up a row.

Speechis human, silence is divine, yet also brutish and dead; therefore we mustlearn both arts.

To know the pains of power, we must go to those who have it;to know its pleasures, we must go to those who are seeking it.

Don'tuse a lot where a little will do.

Embracingconflict can become a joy when we know that irritation and frustration canlead to growth and fascination.

It isgreed to do all the talking but not to want to listen at all.

Nomatter how thin you make a pancake, it always has two sides.