Embracingconflict can become a joy when we know that irritation and frustration canlead to growth and fascination.

Pleasant words are the food of love.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Philosophy begins in wonder. And, at the end, when philosophic thought has done its best, the wonder remains.

Neversay more than is necessary.

Skillin the art of communication is crucial to a leader's success. He canaccomplish nothing unless he can communicate effectively.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Whenthere is no enemy within, the enemies outside cannot hurt you.

An adventure is an inconvenience rightly considered. An inconvenience is an adventure wrongly considered.

Win/winis an attitude, not an outcome.

People who do not believe in miracles are not realist.

Bythree methods we may learn wisdom: first, by reflection, which is noblest;second, imitation, which is easiest; and third by experience, which is thebitterest.