Conflictlies at the core of innovation.

Everyoneis kneaded out of the same dough but not baked in the same oven.

No onecan persuade another to change. Each of us guards a gate of change that canonly be opened from the inside. We cannot open the gate of another, either byargument or emotional appeal.

The basic building block of good communications is the feeling that every humanbeing is unique and of value.

We own almostall our knowledge not to those who have agreed but to those who havediffered.

A happy family is but an earlier heaven.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

A good listener is not only popular everywhere, but after while he gets to know something.

You can outdistance that which is running after you, but not what is running insideyou.

True, Heavenprohibits certain pleasures; but one can generally negotiate a compromise.

Buyingis cheaper than asking.

You can not do a kindness too soon, for you never know how soon it will be too late.