Conflictleads to less-than-adequate performance, resentments, and lack of motivation.

You cannot truly listen to anyone and do anything else at the same time.

Relationships of trust depend on our willingness to looknot only to our own interests, but also the interests of others.

A bad workman never gets a good tool.

Every man is entitled to be valued by his best moment

Years wrinkle the face, but to give up enthusiasm wrinkles the soul.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

Have adialogue between the two opposing parts and you will find that they alwaysstart out fighting each other until we come to an appreciation of difference... a oneness and integration of the two opposingforces. Then the civil war is finished, and your e

In thefield of observation, chance favors only theprepared minds.

Jealousy arises from lack of Confidence, not in others, but in onself.

The basic building block of good communications is the feeling that every humanbeing is unique and of value.

The possession of power over others in inherently destructiveboth to the possessor of the power and to those over whom it is exercised.