It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

Make the best use of what is in your power, and take therest as it happens.

Successdepends upon previous preparation, and without such preparation there is sureto be failure.

In aconflict, being willing to change allows you to move from a point of view toa viewing point a higher, moreexpansive place, from which you can see both sides.

Listeningwell is as powerful a means of communication and influence as to talk well.

I hold it to be a proof of great prudence for men toabstain from threats and insulting words toward an enemy, for neither ...diminishes the strength of the enemy; but the one makes him more cautious,and the other increases his hatred of you and makes him

Talkingmuch about oneself may be a way of hiding oneself.

Every man has enough power left to carry out that of whichhe is convinced.

Constant repetition carries conviction.

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

Thego-between wears out a thousand sandals.

Whilewe consider when to begin, it becomes too late.