Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

The past is always dogging our heals, striving ceaselessly to banish the present.

The possession of power over others in inherently destructiveboth to the possessor of the power and to those over whom it is exercised.

A shipin harbor is safe, but that is not what ships are built for.

Thetruth is that our finest moments are most likely to occur when we are feelingdeeply uncomfortable, unhappy, or unfulfilled. For it is only in suchmoments, propelled by our discomfort, that we are likely to step out of ourruts and start searching for di

To teach isto learn twice.

To believe in something, and not to live it, is dishonest.

Be slow of tounge and quick of eye.

Nature hasgiven men one tongue and two ears, that we may hear twice as much as wespeak.

Work without faith is like at attempt to reach a bottom-less pit.

It's better to let someone think you are an Idiot than to open your mouth and prove it.