Whateverfailures I have known, whatever errors I have committed, whatever follies Ihave witnessed in private and public life have been the consequence of actionwithout thought.
We cannot always control our thoughts, but we can control our words, and repetitionimpresses the subconscious, and we are then master of the situation.
Duringa negotiation, it would be wise not to take anything personally. If you leavepersonalities out of it, you will be able to see opportunities moreobjectively.
