If wemanage conflict constructively, we harness its energy for creativity and development.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

If you tell the truth, you have infinite power supportingyou; but if not, you have infinite power against you.

A manshould never be ashamed to own he has been in the wrong, which is but saying,in other words, that he is wiser today than he was yesterday.

Even a dog knows the difference between being stumbledover and being kicked.

Alwaysforgive your enemies. Nothing annoys them so much.

Conflictinvolves incompatible behaviors rather than competitive goals.

Comedy is an escape, not from the truth but from despair; a narrow escape into faith.

If twopeople on the same job agree all the time, then one is useless. If theydisagree all the time, then both are useless.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Thoroughnesscharacterizes all successful men. Genius is the art of taking infinite pains.All great achievement has been characterized by extreme care, infinitepainstaking, even to the minutest detail.

A happy home is one in which each spouse grants the possiblility that the other may be right, though neither believes it.