Theeasiest, the most

Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.

Jan, 20 2012 128 chars (1 sms) 1369 views Quotes

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Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

We do not err because the truth is difficult to see. We err because this is more comfortable

Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

Facts do not cease to exist because they are ignored.

Politeness is the art of selecting among one's real thoughts.

Takeadvantage of the ambiguity in the world. Look at something and think aboutwhat else it might be.

Humor is the affectionate communication of insight.

Instead of focusing on big goals,focus on small goals.Small victories always lead to large ones.Swami Vivekanand..

Without trust, words become the hollow sound of a woodengong. With trust, words become life itself.

A book, tight shut, is but a block of paper.

A bad word whispered will echo a hundred miles.

Opportunity may be hard to recognize if you are only looking for a lucky break.

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