They mayforget what you said, but they will never forget how you made them feel.

A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out

Bestill when you have nothing to say; when genuine passion moves you, say whatyou've got to say, and say it hot.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
One ofthe best ways to persuade others is with your ears by listening to them.

Much learning does not teach understanding.

Conflictbuilds character. Crisis defines it.

Themost prepared are the most dedicated.

Words are like spears: Once they leave your lips they can never come back.

Man must not check reason by tradition, but must check tradition by reason.

The split in you is clear. There is a part of you that knows what it shoulddo, and a part that does what it feels like doing.

Adversity introduces a man to himself.

Nevercut what you can untie.