Listeningwell is as powerful a means of communication and influence as to talk well.

Almost all four faults are more pardonable than the methods we think up to hide them

A mistake in judgement isn't fatal, but too much anxiety about judgement is.

The roots of education are bitter, but the fruit is sweet.

A foolshows his annoyance at once, but a prudent man overlooks an insult.

Few men of action have been able to make a graceful exit at the appropriate time.

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

We'reeyeball to eyeball and the other fellow just blinked.

Power is like being a lady... if you have to tell peopleyou are, you aren't.

A merefriend will agree with you, but a real friend will argue.

Power is the faculty or capacity to act, the strength andpotency to accomplish something. It is the vital energy to make choices anddecisions. It also includes the capacity to overcome deeply embedded habitsand to cultivate higher, more effective ones.

What dowe live for, if it is not to make life less difficult for each other.