Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Power corrupts. Absolute power is kind of neat.

Thewise man, even when he holds his tongue, says more than the fool when hespeaks.

Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

If you can find a path with no obstacles, it probably doesn't leads anywhere.

Too late is the medicine prepared, when the disease has strengthened by long delay.

If wemanage conflict constructively, we harness its energy for creativity and development.

Remember not only to say the right thing in the right place, but far more difficultstill, to leave unsaid the wrong thing at the tempting moment.

Aclosed mind is like a closed book; just a block of wood.

Believing that soom good can be derived from every event is a better preposition than that everything happens for the best, which is assuredly does not.

Imagination is useful as long as it remains practical.

Take yourlife into your own hands, and what happens? A terrible thing, no one toblame.