Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Firstkeep the peace within yourself, then you can alsobring peace to others.

One of the lessons of history is that nothing is often a good thing to do and alwaysa clever thing to say.

The basic building block of good communications is the feeling that every humanbeing is unique and of value.

Kindness is a language which the deaf can hear and a blind can read.

There are questions of real power and then there arequestions of phony authority. You have to break through the phony authorityto begin to fight the real questions of power.

Thecourts of this country should not be the places where resolution of disputesbegins. They should be the places where the disputes end after alternativemethods of resolving disputes have been considered and tried.

A newspaper is not just for reporting the news as it is, but to make people angry enough to do something about it

Change meansmovement. Movement means friction. Only in the frictionless vacuum of anonexistent abstract world can movement or change occur without that abrasivefriction of conflict.

Failingto plan is planning to fail.

Silenceis argument carried out by other means.

People who can't admit they are part of the problem, willnever be part of its solution.