In thebusiness world, everyone is always working at legitimate cross purposes,governed by self interest.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Learning, the destroyer of arrogance, begets arrogance in fools, even as light that illumines the eye, makes owls blind.

Thegreatest lesson in life is to know that even fools are right sometimes.

Nomatter how thin you make a pancake, it always has two sides.

Make the best use of what is in your power, and take therest as it happens.

The deeper the waters are, the more still they run.

The more you seat in peace, the less you bleed in war

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Constant repetition carries conviction.

I'mjust preparing my impromptu remarks.

It isdifficult to negotiate where neither will trust.