Skillin the art of communication is crucial to a leader's success. He canaccomplish nothing unless he can communicate effectively.

When our hearts are empty, we collect things.

Kindness it is that bring forth kindness.

Where love rules, there is no will to power; and wherepower predominates, there love is lacking. The one is the shadow of theother.

Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.

To sit alone in the lamp light with a book spread out before you-such is a pleasure beyond compare.

Ourlives are not dependent on whether or not we have conflict. It is what we dowith conflict that makes the difference.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

Do not wrong or hate your neighbor for it is not hethat you wrong but yourself.

You could forgive an enemy. It is harder to forgive yourself.

Neveranswer a letter while you are angry.

Difficultiesare meant to rouse, not discourage. The human spirit is to grow strong byconflict.