The desire of appearing clever often prevents our becoming so.

Listeningwell is as powerful a means of communication and influence as to talk well.

To teach isto learn twice.

Whoeverhas the mind to fight has broken his connection with the universe. If you tryto dominate people you are already defeated. We study how to resolveconflict, not how to start it.

Wisdom is what you get for a lifetime of listening when you'd have preferred totalk.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

Mandoes not live by words alone, despite the fact that sometimes he has to eatthem.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

The art of life is the avoiding of pain.

The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore, all progress depends upon the unreasonable man.

The possession of power over others in inherently destructiveboth to the possessor of the power and to those over whom it is exercised.

The highest pleasure to be got out of freedom, and having nothing to do, is labour