Takecare, don't fight, and remember: if you do not choose to lead, you willforever be led by others. Find what scares you, and do it. And you can make adifference, if you choose to do so.

Long-rangeplanning works best in the short term.

Kindwords do not cost much. Yet they accomplish much.

He who asks questions cannot avoid the answers.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Wecould never learn to be brave and patient if there were only joy in the world.

Eyes are more accurate witness than ears

God has created the world in play.

To believein something, and not to live it, is dishonest.

Negotiatingin the classic diplomatic sense assumes parties are more anxious to agreethan to disagree.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

Insteadof suppressing conflicts, specific channels could be created to make thisconflict explicit, and specific methods could be set up by which the conflictis resolved.