Ifthere is any great secret of success in life, it lies in the ability to putyourself in the other person’s place and to see things from his point of view as well as your own.

When you are feeling stressed and about to breakdown, just remember: STRESSED is just DESSERTS spelled backwards.. it's a piece of cake!

Wheneveryou're in conflict with someone, there is one factor that can make thedifference between damaging your relationship and deepening it. That factoris attitude.

Only freemen can negotiate. Prisoners cannot enter into contracts. Your freedom andmine cannot be separated.

Optimists and pessimists have one fault in common: they are afraid of the truth.

Tell meand I'll forget. Show me, and I may not remember. Involve me, and I'llunderstand.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

A nation reveals itself not only by the men it honours, the men it remembers.

The lion and the calf shall lie down together, but the calf won't get much sleep.

Honesty and Wisdom are such a delightful pastime, at another person's expense !

We cannot always control our thoughts, but we can control our words, and repetitionimpresses the subconscious, and we are then master of the situation.

Makesure you leave some fat for the other side.