Thefirst principle of contract negotiation is don'tremind them of what you did in the past; tell them what you're going to do inthe future.

The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.

This dualityhas been reflected in classical as well as modern literature as reason versuspassion, or mind versus intuition. The split between the ‘conscious’ mind andthe ‘unconscious.’ There are moments in each of our lives when ourverbal-intellect sugges

Humor is the affectionate communication of insight.

Conduct is wise or foolish only in reference to its results.

Learning without thought is labour lost,thought without learning is perilous.

Don'tbe afraid of opposition. Remember, a kite rises against, not with, the wind.

To ask advice is in nine cases out of ten tout for flattery.

Sometimesyou have to be silent to be heard.

Honesty once pawned is never redeemed.

The comforter's head never aches.

Successdepends upon previous preparation, and without such preparation there is sureto be failure.