Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

War does not determine who is right - only who is left

When your work speaks for itself,don't interrupt.

Everyone speaks well of his heart, but no one dares to say it of his dead.

Anounce of mediation is worth a pound of arbitration and a ton of litigation!

Instinct is the nose of the mind.

Words are like spears: Once they leave your lips they can never come back.

No battle is more sorely lost that the one not fought

Change meansmovement. Movement means friction. Only in the frictionless vacuum of anonexistent abstract world can movement or change occur without that abrasivefriction of conflict.

Due to circumstances beyond your control, you are master of your fateand captain of your soul.

What sunshine is to flowers, smiles are to humanity.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.