It's notthe will to win, but the will to prepare to win that makes the difference.

The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.

There isno squabbling so violent as that between people who accepted an ideayesterday and those who will accept the same idea tomorrow.

Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

A goodmanager doesn't try to eliminate conflict; he tries to keep it from wastingthe energies of his people. If you're the boss and your people fight youopenly when they think that you are wrong that's healthy.

I’mwilling for any solution religious, political. I’m not going to keepoffering to negotiate so much because they turn us down each time. Itindicates a weakness on our part.

One of the difficult things to give away is kindness - is usually returned

Power is no blessing in itself, except when it is used toprotect the innocent.

Peoplewho are too concerned with how well they are doing will be less successfuland feel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation,or between extrinsic and intrinsic motivation…

You'vegot to know when to hold 'em, know when to fold 'em know, when to walk away, know when to run.

You must remember that all work is simply to bring out the power of the mind which is already there to wake up the soul.