I have learned through bitter experience the one supremelesson to conserve my anger, and as heat conserved is transmitted intoenergy, even so our anger controlled can be transmitted into a power that canmove the world.
In aconflict, being willing to change allows you to move from a point of view toa viewing point a higher, moreexpansive place, from which you can see both sides.
Themore adaptability exists for a given kind of decision, the less risky it isto make plans for the future, and therefore the more likely it is that morepeople will make more plans in such areas.
What isthe shortest word in the English language that contains the letters: abcdef? Answer: feedback. Don't forget that feedback isone of the essential elements of good communication.
Undernormal conditions, most people tend to see what they want to see, hear what theywant to hear, and do what they want to do; in conflicts, their positionsbecome even more rigid and fixed.
