There is a sweet joy that comes to us after sorrow.

Conflictinvolves incompatible behaviors rather thancompetitive goals.

The great advantage of a hotel is that it's a refuge from home life.

Skill inthe art of communication is crucial to a leader's success. He can accomplishnothing unless he can communicate effectively.

Toeffectively communicate, we must realize that we are all different in the waywe perceive the world and use this understanding as a guide to ourcommunication with others.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

Goodcommunication is as stimulating as black coffee, and just as hard to sleepafter.

To startblindly with a statement is a sign of arrogance and narrow-mindedness, andwill lead to conflict. To start blindly with a question is a sign ofuncertainty and honesty, and will lead to wisdom.

Only the educated are free.

A wide screen just makes a bad film twice as bad.

This dualityhas been reflected in classical as well as modern literature as reason versuspassion, or mind versus intuition. The split between the ‘conscious’ mind andthe ‘unconscious.’ There are moments in each of our lives when ourverbal-intellect sugges

Almost all four faults are more pardonable than the methods we think up to hide them